How Our On Hold Messaging Services Work
What is On Hold Messaging?
On Hold Messaging is a cost-effective and highly targeted marketing tool that allows your business to meet numerous marketing goals. According to numerous studies, More than 70% of callers who call your business are placed on hold. This is valuable time that should not be wasted with generic music.
A custom on hold messaging system allows you to promote your business, products or services to your customers while they wait. . On hold messaging allows you to introduce your products and services to callers, increase up-sell opportunities, and promote sale items, special offers, and seasonal items. Plus, as a valued-added benefit, you’ll reinforce your company's overall value while at the same time improving customer service and retention. That is “On Hold Messaging.”
How It Works:
Choose the on hold messaging package and player that’s right for you. We offer everything from single one-time On Hold Messaging productions to comprehensive monthly on hold message update packages!
You’ll enter company background info using our convenient Message Xpress on-line system (or by phone), and our talented scriptwriters will create a custom On Hold Messaging script for your business containing several different 30 second on hold messages that will continuously loop. Our scriptwriting department will then post your On Hold Script to an online account for your review. You will have unlimited edits until you are completely satisfied with your on hold messages.
You will listen to sample On Hold demos to choose from professional voice talent and background music you want for your On Hold Messaging production.
Our production department will then produce and record your On Hold Messaging, and your audio file is uploaded to your on-line account for immediate download, or we will ship it according to your required media type (CD, Memory Card, Tape, etc)
As soon as you order, your Digital On Hold player is shipped and comes preloaded with complimentary Music and Generic courtesy “Thank you for holding…” On Hold Messages, so you can begin enjoying on hold services while your actual production is in process!
Contact us today for more information about our On Hold Messaging Services!
